Integritetspolicy
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This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website or get in touch with us about our wool blankets and heritage textiles.
Information We Collect
When you contact us via the contact form, we collect the name, email address, and message you provide. We may also collect technical information such as IP address and browser type when you visit our website.
How We Use Your Information
Your data is used solely to process enquiries, manage orders, and communicate with you about your requests. We may retain your message and contact details for a reasonable period to fulfil our business and legal obligations.
Legal Basis for Processing (GDPR)
We process your personal data based on your consent when you submit the contact form, and on our legitimate interest in responding to enquiries and managing business relationships.
Information Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Data Protection
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. This includes secure data storage and transmission protocols.
Your Rights and Options
Under applicable data protection law, including the General Data Protection Regulation (GDPR) and Swedish data protection legislation, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete data.
- Right to erasure: You can request deletion of your personal data under certain circumstances.
- Right to restriction: You can request limitation of how we process your data.
- Right to data portability: You can receive your data in a structured, commonly used format.
- Right to object: You can object to processing based on legitimate interests.
- Right to withdraw consent: If processing is based on consent, you can withdraw it at any time.
- Right to lodge a complaint: You can file a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) if you believe your rights have been violated.
To exercise these rights, please contact us using the details on our contact page. We will respond to your request within one month.
International Data Transfers
Your data is processed and stored within the European Economic Area. If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place.
Data Retention Periods
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained for up to three years.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
Third-Party Services
Our website may use third-party services including Google Maps API for location display. These services have their own privacy policies. We do not use Google Ads conversion tracking, remarketing, or Google Analytics on this website.
Use of Cookies
We use only essential cookies necessary for the website to function. For detailed information about our cookie usage, please see our Cookiepolicy.
Policy Updates
We may update this policy from time to time. The current version is always available on this page.
Data Controller Information
This website is operated by Neckplant. We are the data controller for personal data processed through this website.
Contact details:
Neckplant
Norrlandsgatan 20
111 43 Stockholm
Sweden
Email: obsidian@neckplant.world
Phone: +46 8 232 11 5
Contact Information
For questions about this privacy policy or to exercise your rights, please contact us via our contact page or email obsidian@neckplant.world.
